Johnathan McCain

Strategic Account Manager

Helping hospitality, restaurant tech, beverage, and B2B technology companies grow through strategic account management, implementation, customer success, and channel partnerships.

San Francisco Bay Area

Exp. History

Regional Sales Executive

Bear Robotics

Northern California

Feb 2026 — May 2026

Key Achievements

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Supported Northern California market development for Robotics-as-a-Service solutions across restaurants, senior living, and hospitality accounts

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Led discovery conversations and product demonstrations with owners and operations leaders evaluating robotic automation for labor support, service consistency, and guest experience

Regional Account Executive

Botrista Inc

Northern California

Dec 2024 — Sept 2025

Key Achievements

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Owned full-cycle commercial relationships across hospitality, restaurant, college/university, and healthcare accounts from discovery through contract execution and go-live

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Evaluated customer sites for Botrista Pro deployments, assessing operational fit, workflow impact, and implementation requirements with operators

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Delivered live and virtual product demonstrations translating beverage automation solutions into clear operational value for restaurant operators and decision-makers

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Partnered with internal teams to support onboarding, installation readiness, and post-sale adoption through successful customer launch

Partner Growth Manager – Channel

Botrista Inc

Western & Midwestern US

Feb 2024 — Dec 2024

Key Achievements

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Owned partner onboarding and go-live support for hospitality clients, ensuring smooth launches and strong early engagement

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Collaborated with Sales, Operations, Marketing, and Customer Success teams to remove launch blockers and improve partner experience

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Trained partners and customer teams through live and virtual product walkthroughs, adoption support, and deployment of marketing and enablement materials

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Leveraged partner feedback, referrals, and performance insights to identify growth opportunities and improve outcomes

Market Development Manager

Botrista Inc

Remote

Feb 2023 — Jan 2024

Key Achievements

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Developed on-premise hospitality accounts through consultative outreach, customer education, and relationship-focused market development

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Built relationships with restaurant and hospitality operators, identifying operational needs and positioning beverage automation solutions

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Represented Botrista at industry trade shows, delivering interactive demonstrations to hospitality decision-makers

District Sales Manager – Drug/Convenience Channel

Reyes Coca Cola Bottling

San Francisco Bay Area

Feb 2021 — Oct 2022

Key Achievements

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Led and developed a team of 9 field-based Account Managers supporting more than 1,000 customer accounts across the Bay Area drug and convenience channel

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Owned territory execution across Sales, Accounts Receivable, and Operations to improve service outcomes, account performance, and field execution

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Coached team members on route execution, account priorities, customer relationships, and market standards while supporting onboarding and field training

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Analyzed territory performance data, voids, Perfect Store execution, action items, forecasting needs, equipment planning, and account issues to improve territory performance

Market Development Manager

Reyes Coca Cola Bottling

San Jose, CA | South Bay & East Bay Territory

Jan 2020 — Feb 2021

Key Achievements

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Managed customer relationships across a large Bay Area territory supporting execution, renewals, and operational alignment

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Supported Salesforce rollout by writing test scripts, producing training videos, and coordinating weekly Q&A sessions to drive adoption

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Implemented Looks of Success and Perfect Store standards to improve execution, brand consistency, and customer experience

Account Sales Manager

Red Bull Distribution Company

Milpitas, CA | South Bay & Peninsula Territory

May 2016 — Dec 2019

Key Achievements

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Managed account relationships across an assigned DSD territory, aligning promotions, inventory, and product placement with customer needs

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Led store-level business conversations to identify opportunities, improve execution, and support seasonal growth initiatives

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Built a foundation in DSD execution, customer service, account management, and beverage category growth

Skills & Expertise

Customer & Revenue Growth

Account Management

Strategic Accounts

Customer Success

Customer Onboarding

Account Growth

Retention & Expansion

Consultative Selling

Contract Negotiation

Partnerships & Implementation

Channel Partnerships

Partner Enablement

Go-Live Support

Product Demonstrations

Pilot Program Management

Site Qualification

Cross-functional Coordination

Operations & Management

Territory Management

Team Development & Coaching

Onboarding & Training

Inventory Management

Route Optimization

Performance Metrics & Reporting

Compliance Management

Tools

Salesforce

HubSpot

Apollo.io

ZoomInfo

Tableau

Google Workspace

Microsoft Office

Education

West Valley College

Associate of Science in Business Administration

Associate's Transfer Degree in Accounting

In Progress

Outside of Work

Photography

Capturing beautiful landscapes and street scenes through my lens, with a passion for urban photography.

Landscape

Astrophotography

Portrait

Traveling

Exploring new destinations, experiencing different cultures, and creating lasting memories around the world.

Culture

Exploration

Cooking

Experimenting with international cuisines and perfecting the art of homemade dishes from various cultures.

Italian

Asian

BBQ

Snowboarding

Hitting the slopes during winter, enjoying the thrill of snowboarding at mountain resorts.

Winter Sports

Mountains

Adventure

Outdoor

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